Side B · Support
Help & Support
Need a hand? Most things on this page take less than a minute. For anything else, email hello@goatmusic.me — a real human reads every message and most replies go out inside 24 hours.
Quick links
How-to
I can't sign in
Goat Music shows only the providers currently available on the sign-in page. Spotify is not open to new public accounts. If one option is failing, try another with the same verified email. If none work, email hello@goatmusic.me with a screenshot and we'll dig in.
How do I rate an album?
Tap any album cover, then tap Rate this album. Slide the score 1–100, optionally tag it with a tier letter (S/A/B/C/D/F) and a one-line headline, and tap Save. Your rating auto-saves to your profile and your top-5 board.
How do I change my username or profile photo?
From the app: Profile → Edit profile. From the web: /account. Username changes are limited to once every 30 days.
How do I delete my account?
From the app: Settings → Delete Account. From the web: /account/delete. You'll be asked to type
DELETE to confirm. Your profile and activity are hidden immediately. You can restore the account by signing in during the 7-day recovery window; after that grace period, the account data is permanently deleted.I'm using an authorised mobile beta and not getting push notifications
Native apps are not currently in public app stores. For an authorised beta build, check that notifications are enabled in device settings (iOS Settings → Notifications → Goat Music; Android Settings → Apps → Goat Music → Notifications). Then in the app, open Settings → Notifications and confirm the categories you want are on. Pushes only fire for activity from people you follow.
How do I import my ratings from another service?
Optional imports support selected Spotify or Apple Music data for already connected or authorised accounts, Last.fm scrobbles, and file formats shown on the Import page. Spotify sign-in is not open to new public accounts. Open Settings → Import on the web app at goatmusic.me to import.
I found a bug
Email hello@goatmusic.me with what you were doing, what you expected, what happened, and ideally a screenshot. Real human reads every report — and most of them get fixed in the same week.
I want to suggest a feature
Send it to hello@goatmusic.me. Goat Music is built by one person; feature requests with a clear use case make it onto the roadmap fastest.
Contact
- Product help, bug reports, feature requests: hello@goatmusic.me
- Privacy questions, GDPR / CCPA requests, account deletion: privacy@goatmusic.me
- Abuse, harassment, copyright: abuse@goatmusic.me